loyalty reward program

Thank you for helping us grow

Every garment you purchase with thoughtfulness, every friend you refer that wants help to improve their appearance & confidence, takes us a step closer to achieving our goals

We couldn't have come this far without you, and we'd like to say thanks for supporting our vision

our loyatly program

Most of our growth over the past decade has been from word-of-mouth testimonials from our wonderful customers who love what we do and are happy to share. Until now, we've never had a uniform way of expressing our gratitude because we don't always know who referrals come from

Our new loyalty program gives us the opportunity to thank everyone who helps us help other women look and feel great about themselves

earn points

12 ways to earn reward points

Our reward program captures all the ways our customers have helped us realise our vision over the past decade. You can earn points from:

  • Purchases you make
  • Purchases made by others you have referred
  • Testimonials | Reviews | Recommendations

earn points on purchases

CREATE YOUR ACCOUNT

Start earning points when you create your online account

PURCHASE ONLINE

Earn points every time you purchase/order a garment online

PURCHASE IN-STORE

Earn points every time you purchase/order a garment in-store

spend points

How to Redeem your points

Our reward program gives you flexibility to redeem your points how and where you wish:

  • Redeem Online | In-store
  • Redeem for Products | Services 
  • 12 Months Expiry 

earn points for testimonials

SHARE INSIGHTS FROM YOUR 'GET FITTED' MASTER CLASS

Earn points by sharing the benefits you gained with others

SHARE THE BENEFITS OF OUR 'CUSTOMIZE SERVICE'

Earn points when you share the benefits of our 'Customize Service'

SHARE WHAT YOU LOVE ABOUT YOUR FAVORITE STYLES

Earn points when you share what you love about a garment you purchased

quick start

Create your Online Account

First, set up your account (if you don't already have one) and then you will automatically have access to our reward points platform

  • Create your account
  • Check your points balance
  • Check your points history

earn points for recommendations

RECOMMEND US ON LINKEDIN

Earn points when you recommend the benefits of shopping with us

RECOMMEND US ON GOOGLE

Earn points when you share the benefits of shopping with us

RECOMMEND US ON FACEBOOK

Earn points when you share the benefits of shopping with us

sharing the benefits

Sharing the benefits to help other women

Over 30% of new customers come to us on the recommendation from others and our reward platform now gives us a way to thank you for helping/encouraging other women to:

  • Take steps to feel more confidence in their appearance
  • Understand how good it looks/feels to wear clothes that fit
  • Take steps to reduce their contribution to fast fashion landfill

earn points when your friends support us

FRIEND REFERRAL COMPLETES A 'GET FITTED' MASTERCLASS

Earn points when someone you have referred completes their masterclass

FRIEND REFERRAL MAKES THEIR FIRST PURCHASE 

Earn points when someone you have referred completes their first purchase

HOST A SHOPPING PARTY WITH YOUR BESTIES

Earn points on the total group spend at your party 

how you earn points

Create Your Online Account

POINTS EARNED

Earn 200 points when you create your online account

WHEN ARE THESE POINTS AVAILABLE?

These points will automatically become available upon successful creation of your account

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use

Earn Points When You Purchase | Order A Garment

POINTS EARNED

When you order or purchase a garment you will earn 1 point for every HK $1 of your invoice total (see conditions and example below)

WHEN ARE THESE POINTS AVAILABLE?

Your points will be available 30 days from your purchase date

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use
  • Points are earned on invoice total after discounts/package vouchers/points have been applied
  • Points are not earned on Tax and Shipping charges
  •  LoveIt will have final say in case of dispute

QUICK EXAMPLE :

If your invoice value (net of discounts/packages/points redeemed) = HK $1700. You will earn 1700 points. These points will show in your available account balance 30 days from your purchase date. The redemption value of these points is HK $85

Earn Bonus Points When You Spend Over HK $5,000

POINTS EARNED

Earn 10,000  points when your invoice total is over HK $5,000 (see conditions and example below)

WHEN ARE THESE POINTS AVAILABLE?

Your points will be available 30 days from your purchase date

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use
  • Points are earned on invoice total after discounts/package vouchers/points have been applied
  • Points are not earned on Tax and Shipping charges
  •  LoveIt will have final say in case of dispute

QUICK EXAMPLE :

If your invoice value (net of discounts/packages/points redeemed) = HK $5,000, you will earn 10,000 points. These points will show in your available account balance 30 days from your purchase date. The redemption value of these points is HK $500

Earn Bonus Points When Spend Over HK $10,000

POINTS EARNED

Earn 20,000  points when your invoice total is over HK $10,000 (see conditions and example below)

WHEN ARE THESE POINTS AVAILABLE?

Your points will be available 30 days from your purchase date

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use
  • Points are earned on invoice total after discounts/package vouchers/points have been applied
  • Points are not earned on Tax and Shipping charges
  •  LoveIt will have final say in case of dispute

QUICK EXAMPLE :

If your invoice value (net of discounts/packages/points redeemed) = HK $10,000, you will earn 20,000 points. These points will show in your available account balance 30 days from your purchase date. The redemption value of these points is HK $1,000

Earn Points From Your Testimonials

POINTS EARNED

Earn 3,000  points when you submit a testimonial after completing your Get-Fitted Masterclass and/or after you've experience first hand the benefits of using our 'Customize' Service (see conditions and example below)

WHEN ARE THESE POINTS AVAILABLE?

Your points will be available within 48 hours of your submission being reviewed and accepted

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use
  •  Points will only be awarded if you have completed the Get-Fitted Masterclass and/or have ordered a garment(s) using our Customise Service with a limit of 1 testimonial per category per year
  •  LoveIt will have final say in case of dispute

HOW TO SUBMIT YOUR TESTIMONIAL :

QUICK EXAMPLE :

Once your testimonial has been submitted and accepted you will earn 3,000 points. These points will show in your available account balance within 48 hours. The redemption value of these points is HK $150

Earn Points From Your Recommendations

POINTS EARNED

Earn 3,000  points when you make a recommendation about LoveIt Products, Customize Service and/or the Get-Fitted Masterclass on Facebook or LinkedIn

WHEN ARE THESE POINTS AVAILABLE?

Your points will be available within 48 hours of your recommendations being posted

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use
  •  Points will only be awarded for genuine recommendations that include a clear explanation of the benefits you personally experienced with one recommendation available per customer / year / category
  •  LoveIt will have final say in case of dispute

HOW TO SUBMIT YOUR TESTIMONIAL :

QUICK EXAMPLE :

Once your recommendation has been made you will earn 3,000 points. These points will show in your available account balance within 48 hours. The redemption value of these points is HK $150

Earn Points From Your Google Review

POINTS EARNED

Earn 4,000  points when you make a recommendation about LoveIt Products, Customize Service and/or the Get-Fitted Masterclass on Google

WHEN ARE THESE POINTS AVAILABLE?

Your points will be available within 48 hours of your recommendations being posted

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use
  •  Points will only be awarded for genuine recommendations that include a clear explanation of the benefits you personally experienced with one recommendation available per customer / year / category
  •  LoveIt will have final say in case of dispute

HOW TO SUBMIT YOUR TESTIMONIAL :

QUICK EXAMPLE :

Once your recommendation has been made you will earn 4,000 points. These points will show in your available account balance within 48 hours. The redemption value of these points is HK $200

Earn Points From Personal Referrals

POINTS EARNED

Earn 4,000  points when a friend you have referred completes their Get-Fitted Masterclass

WHEN ARE THESE POINTS AVAILABLE?

Your points will be available within 48 hours of your friend completing their class

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use
  •  Points will be awarded to you if your friend nominates you as their referral when they make their booking
  •  LoveIt will have final say in case of dispute

QUICK EXAMPLE :

Once your friend has completed their Get-Fitted Masterclass you will earn 4,000 points. These points will show in your available account balance within 48 hours. The redemption value of these points is HK $200

Earn Points From Shopping Party Bookings

POINTS EARNED

Earn 1,000  points when you book and host a shopping party AND earn points on the combined invoice total for your party at the end of your party (see conditions and example below)

WHEN ARE THESE POINTS AVAILABLE?

Your points will be available 30 days from your shopping party date

WHEN | HOW CAN YOU REDEEM THESE POINTS :

  • Log in to your online account to check your available reward points balance and corresponding redemption value balance
  • Convert your points to a coupon in your account profile and auto apply at checkout
  • Redeem your points in-store and your online points balance will be adjusted in-store

SPECIAL CONDITIONS :

  • If you delete your online account your available points balance will automatically be deleted and no longer available to use
  • Points are earned on invoice total after discounts/package vouchers/points have been applied
  • Points are not earned on Tax and Shipping charges
  •  LoveIt will have final say in case of dispute

HOW TO BOOK YOUR SHOPPING PARTY :

QUICK EXAMPLE :

If you host a shopping party and your combined invoice value (net of discounts/packages/points redeemed) = HK $5,000, you will earn 11,000 points (HK $1k for hosting + $10k for the combined spend. These points will show in your available account balance 30 days from your shopping party date. The redemption value of your points in this example is HK $550

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