Useful Information

sizing - return policy - shipping

To make your shopping experience easy we have included the main international sizes & standard length with each product. Can't see your size? Need a special length? Use LoveIt 'Customize' - it's super easy!

Easy Exchange & Returns Policy

We want you to love your LoveIt purchases so much that you'd rather walk over hot coals than part with them. That's why we offer a 100% satisfaction guarantee or your choice of a credit note, exchange or refund, even for items you've purchased using LoveIt 'Customise'

  •   Options Exchange/credit note/refund
  •   Return Window 28 days from purchase
  •   Conditions Unworn, unaltered, undamaged
  •   Processing  5-15 days from receipt of goods
  •   Shipping Costs are non-refundable

Credit notes/refunds will only be processed after goods have been received & checked 

You can return goods with trackable shipping method to the following address:

LoveIt Ltd, 1801/18th Floor, Car Po Bldg, 18-20 Lyndhurst Terrace, Central, HONG KONG

Local & International Shipping

  •   Free Collect In-store
  •   Local 2-3 Working Days
  •   International 3-5 Working Days (most regions) 
  •   Cost  Flat Fee Based on Region/Weight
  •   Custom Duties If due, they are payable by you

You can choose your preferred shipping method & see costs at checkout

Online Payments Methods

In-Store Payments Methods

Cash, Union Pay & EPS are also accepted in-store

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